Privacy policy
This policy explains how CSI Overhead Doors handles information submitted through this website.
Effective date: August 11, 2026
Information you choose to provide
The service request form may collect your name, phone number, optional email address, requested service, service address or town, and project details. Please do not include sensitive personal, financial, or medical information in the project-details field.
Technical information
The website and its hosting providers may process standard technical information, such as an IP address, browser information, requested page, and request time. This information is used to operate, secure, and troubleshoot the website and service form.
How CSI uses the information
CSI uses service-request information to review the request, contact you about the requested work, plan service, maintain customer records, and protect the form from abuse. Submitting the service form does not enroll you in marketing emails or text messages.
Service providers and disclosure
Website hosting, customer relationship management, and communication providers may process information as part of operating the service-request system. CSI may also disclose information when required by law, to protect legal rights or safety, or as part of a business transaction. CSI does not sell personal information submitted through the service form.
Retention and security
CSI retains information for as long as reasonably needed to respond to and document service requests, operate the business, meet legal obligations, and resolve disputes. No website or transmission method can guarantee absolute security, but the form is designed to send information through a protected, same-origin connection.
Your choices
You may request access, correction, or deletion of information associated with your service request, subject to legal and operational retention needs. You can also choose to call instead of using the website form.
Contact CSI
Questions about this policy or a service request can be directed to csiohd@sbcglobal.net or (660) 359-2277.
Policy updates
CSI may update this policy as the website or business practices change. The effective date above identifies the current version.